Shipping Policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for information on processing times, delivery estimates, and more.
Order Processing Time
All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will notify you by email.
Shipping Time
Once your order has been dispatched, delivery times are as follows:
- International Shipping: 7–12 business days
Please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, local courier delays, or other circumstances beyond our control.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.
Customs, Duties & Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Delays
We are not liable for any delays caused by customs, natural disasters, or other circumstances outside of our control. If your order is significantly delayed, please reach out to our support team and we'll do our best to assist.
Lost or Missing Packages
If your tracking shows your order as delivered but you have not received it, please contact us within 7 days so we can investigate with the carrier.
Questions
If you have any questions about your order or our shipping policy, please contact us at [Orblee.products@gmail.com] and we'll be happy to help.