Shipping Policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below for information on processing times, delivery estimates, and more.

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, processing may be delayed by a few days. If there will be a significant delay, we will notify you by email.

Shipping Time

Once your order has been dispatched, delivery times are as follows:

  • International Shipping: 7–12 business days

Please note that shipping times are estimates and are not guaranteed. Delays may occasionally occur due to customs processing, local courier delays, or other circumstances beyond our control.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can follow your package's journey to your door.

Customs, Duties & Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays

We are not liable for any delays caused by customs, natural disasters, or other circumstances outside of our control. If your order is significantly delayed, please reach out to our support team and we'll do our best to assist.

Lost or Missing Packages

If your tracking shows your order as delivered but you have not received it, please contact us within 7 days so we can investigate with the carrier.

Questions

If you have any questions about your order or our shipping policy, please contact us at [Orblee.products@gmail.com] and we'll be happy to help.